Cancellation Policy

For service runs within the Service Area: Cancellations made within six (6) hours of the scheduled pick-up time are subject to a minimum cancellation fee of 50% of the quoted fare. Cancellations made within twenty-four (24) hours but more than six (6) hours prior to pick-up will incur a minimum fee of 25% of the quoted fare. Cancellations made more than twenty-four (24) hours in advance are eligible for a full refund.

For service runs outside the Service Area: Cancellations made within six (6) hours of the scheduled pick-up time are subject to a minimum cancellation fee of 75% of the quoted fare. Cancellations made within twenty-four (24) hours but more than six (6) hours prior to pick-up will incur a minimum fee of 50% of the quoted fare. Cancellations made more than twenty-four (24) hours in advance are eligible for a full refund. All reservations that extend beyond the scheduled duration or the minimum service requirement will be tracked in thirty (30) minute increments and billed at the applicable hourly rate for the reserved vehicle. All No Shows are NOT qualified for a refund.

Charges and Payment Terms Charges incurred during the course of service, or upon completion of a reservation, will be billed accordingly. In the event of a past-due balance, the following charges will apply: A late fee assessed at a rate of ten percent (10%) per annum, and Reasonable collection costs, including but not limited to attorney’s fees and court expenses. Indemnification and Limitation of Liability To the maximum extent permitted by law, the Customer agrees to defend, indemnify, release, and hold harmless Black Limos, its owners, officers, contractors, associates, employees, and agents from any and all claims, liabilities, damages, losses, or expenses, including legal fees and defense costs, arising out of or in connection with the services provided. This includes, but is not limited to, claims resulting from negligence, third-party claims, and claims for indemnification, contribution, subrogation, or those brought by insurers or other third parties. Governing Law and Jurisdiction This Reservation Agreement shall be governed by the laws of the State of Maryland, excluding its conflict of laws principles. The Customer expressly agrees that any legal action or proceeding arising out of or relating to this Agreement or services rendered shall be subject to the exclusive jurisdiction of the courts located in Prince George’s County, Maryland. General Provisions This Agreement shall be binding upon, and inure to the benefit of, Black Limos and its successors and assigns. In the event any provision of this Agreement is found to be invalid or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect. Black Limos’ failure to enforce any provision shall not constitute a waiver of its right to enforce such provision or any other provision in the future. The Customer may not assign or transfer this Agreement or any rights under it; any attempt to do so shall be null and void. Black Limos shall not be held liable for any delay or failure in performance due to circumstances beyond its reasonable control.